Astral Aspects - Crystals, gifts and jewellery for the Mind Body & Spirit
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Packing, Postage & Delivery

All prices are shown in GB Pounds Sterling, as stated at the foot of each page. Astral Aspects does not accept liability for non-UK customers assuming that prices are shown in any currency other than GB Pounds Sterling. A link to a currency converter is shown at the foot of each page for such customers, so they can convert the value of their order to their own currency. Your own bank/credit card company will convert the value of your order from GB Pounds Sterling (as shown in your order confirmation email) to your own currency at the time the transaction is processed. Astral Aspects has no control over the currency conversion rate your bank/credit card company uses. Non-UK/EU customers should read the Customs & Excise notice prior to placing an order. We are not VAT registered, therefore prices shown do not include VAT, nor is VAT added at the checkout.

All orders are dispatched by ourselves - we do not use third parties to send orders out on our behalf. Astral Aspects are not responsible for delays in delivery once your parcel has passed into the hands of the Royal Mail. Orders placed before 2pm Monday-Friday (excluding holidays, public holidays and bank holidays) are usually dispatched the same day, except for Special Order items, marked 'usually dispatched within 4-5 working days'. If there is a delay greater than this we will email you to let you know. In all cases, your card will be debited when your order is processed so that the items can be reserved for you.


Postage and Packing
All product prices include gift boxes/pouches where stated but exclude P&P. We use Royal Mail for all our deliveries, which means we only charge you a flat rate fee for picking, packing and posting, regardless of the number of items you order or the weight of your parcel. Flat rate charges are shown in the table below. P&P charges are added at the checkout once you have entered your delivery address details. All prices are in GP Pounds Sterling.

The P&P charge shown includes processing your order, manual picking & packing, packaging costs as well as the actual postage fee, and is therefore a non-refundable service. P&P charges are per order, not per item or per parcel

We regret that we are unable to mark parcels with 'leave in porch' (or similar instruction) due to possible theft.

For instructions on delivery to BFPO addresses, click here

DESTINATION DELIVERY SERVICE PRICE (GB POUNDS) TIMING [Not guranateed] NOTES
UK / BFPO 1st Class FREE 2-3 working days, depending on destination. Order by 2pm and goods usually posted same working day. Not Insured. Sent at customer's own risk - not traceable nor insured if lost/damaged in transit. No signature required.
UK / BFPO 1st Class Recorded FREE 2-3 working days, depending on destination. Order by 2pm and goods usually posted same working day. Proof of Delivery service. Insured if lost/damaged in transit - excludes jewellery. Signature required - can be delivered to your place of work
If you know you will not be in to sign for your parcel you can choose ordinary 1st Class Mail - however as this is a not-insured service, items are sent entirely at your own risk
UK / BFPO Next Day Delivery (Royal Mail 'Special Delivery') £7.00 Guaranteed next working day if ordered by 2pm - except BFPO (excl weekends, postal strikes, bank holidays and public holidays). Track & trace service. Insured if lost/damaged in transit. Signature required - can be delivered to your place of work
UK Saturday Special Delivery £9.00 Posted on Fridays for guaranteed delivery on Saturday (excl postal strikes, bank holidays and public holidays). Last ordering 2pm on a Friday for next day service, otherwise delivery will be the following Saturday (i.e. a week later) Track & trace service. Insured if lost/damaged in transit. Signature required
EU & Europe International Signed For Air Mail Delivery £9.00 3-5 working days, depending on destination. Order by 2pm and goods usually posted same working day. Tracked within the UK only. Insured if lost/damaged in transit. Signature required - can be delivered to your place of work.
If you do not need your parcel to be tracked you can choose ordinary Air Mail instead - however as this is a not-insured service, items are sent entirely at your own risk
EU/Europe Air Mail Not Insured £4.00 3-5 working days, depending on destination. Order by 2pm and goods usually posted same working day. Not Insured. Sent at customer's own risk - not traceable nor insured if lost/damaged in transit. No signature required
USA & Canada Airsure Air Mail Delivery £10.00 5-7 working days, depending on destination. Order by 2pm and goods usually posted same working day. Tracked within the UK only. Insured if lost/damaged in transit. No signature required.
If you do not need your parcel to be tracked you can choose ordinary Air Mail instead - however as this is a not-insured service, items are sent entirely at your own risk
USA & Canada Air Mail Not Insured £5.00 5-7 working days, depending on destination. Order by 2pm and goods usually posted same working day. Not Insured. Sent at customer's own risk - not traceable nor insured if lost/damaged in transit. No signature required
Rest of the World International Signed For Air Mail Delivery £10.00 7-10 working days, depending on destination. Order by 2pm and goods usually posted same working day. Tracked within the UK only. Insured if lost/damaged in transit. Signature required - can be delivered to your place of work.
If you do not need your parcel to be tracked you can choose ordinary Air Mail instead - however as this is a not-insured service, items are sent entirely at your own risk
Rest of the World Air Mail Not Insured £5.00 7.10 working days, depending on destination. Order by 2pm and goods usually posted same working day. Not Insured. Sent at customer's own risk - not traceable nor insured if lost/damaged in transit. No signature required



Items sent by 'Standard 1st Class' [UK only] ''Air Mail Not Insured' [non-UK] are at the customer's own risk - Astral Aspects is not liable for loss, damage or theft in transit. Refunds cannot be given nor replacement items sent in these circumstances. Therefore we strongly recommend that customers choose a 'Signed For' delivery option at the checkout.

For the convenience of non-UK customers, we have added a 'currency converter' link at the bottom of each page to help you convert GB Pounds Sterling into your own currency.


Delivery Times
All orders are acknowledged by e-mail. The link to your online report will be e-mailed within 3-5 working days of receipt of order, once payment has cleared. Orders placed before 2pm Monday-Friday (excluding holidays, public holidays and bank holidays) are usually dispatched the same day, except for Special Order items, marked 'usually dispatched within 2-3 working days'. If there is a delay greater than this we will email you to let you know. In all cases, your card will be debited when your order is processed so that the items can be reserved for you. Once your parcel is in the possession of Royal Mail or an international courier, Astral Aspects cannot be held responsible for delivery delays.


Destinations Not Supported
Given the continued high level of attempted fraudulent orders from Nigeria, we are unable to accept orders to or from that country.
To prevent fraudulent purchases, we do not take orders from one country and ship to another.

Packing, postage and delivery at Astral Aspects


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Prices are in GB Pounds Sterling and exclude P&P [Free UK Delivery on all orders]. Click here to use the Currency Converter
Orders placed before 2pm (UK time, Mon-Fri) are posted the same working day unless otherwise stated

Our offices will be closed for 5 days from Monday 6th - Friday 10th September inclusive. Orders placed during this time will be posted, in the order in which they were placed, from Monday 13th September


All content and images copyright © Astral Aspects® & suppliers 1998-2010. All rights reserved
Some crystal and gemstone information sourced from The Crystal Bible by Judy Hall

Astral Aspects, 9 Elbourn Way, Bassingbourn, Cambs, SG8 5UJ, UK. Tel: +44 (0)1763 241455 / Contact Us
** As we are an internet business there is no physical shop to visit - address is for administration only **

FREE UK Standard and Recorded Delivery on every item MasterCard SecureCode -  what this means Verified By Visa - what this means Payment methods we accept Winner of the Favourite On-Line Shop category in the Soul & Spirit Magazine Awards 2009
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