All prices are shown in GB Pounds Sterling, as stated at the foot of each page. Astral Aspects does not accept liability for non-UK customers assuming that prices are shown in any currency other than GB Pounds Sterling. A link to a currency converter is shown at the foot of each page for such customers, so they can convert the value of their order to their own currency. Your own bank/credit card company will convert the value of your order from GB Pounds Sterling (as shown in your order confirmation email) to your own currency at the time the transaction is processed. Astral Aspects has no control over the currency conversion rate your bank/credit card company uses. Non-UK/EU customers should read the Customs & Excise notice prior to placing an order. We are not VAT registered, therefore prices shown do not include VAT, nor is VAT added at the checkout.

All orders are dispatched by ourselves - we do not use third parties to send orders out on our behalf. Astral Aspects are not responsible for delays in delivery once your parcel has passed into the hands of the Royal Mail. Orders placed before 2pm Monday-Friday (excluding holidays, public holidays and bank holidays) are usually dispatched the same day, except for Special Order items, marked 'usually dispatched within 2-3 working days'. If there is a delay greater than this we will email you to let you know. In all cases, your card will be debited when your order is processed so that the items can be reserved for you.


Postage and Packing
All product prices include gift boxes/pouches but exclude P&P. We use Royal Mail for all our deliveries, which means we only charge you a flat rate fee for picking, packing and posting, regardless of the number of items you order or the weight of your parcel. Flat rate charges are shown in the table below. P&P charges are added at the checkout once you have entered your delivery address details. All prices are in GP Pounds Sterling.

The P&P charge shown includes processing your order, manual picking & packing, packaging costs as well as the actual postage fee, and is therefore a non-refundable service.

We regret that we are unable to mark parcels with 'leave in porch' (or similar instruction) due to possible theft.
With effect from 19th March 2010, we are pleased to offer FREE Recorded Delivery on all UK/BFPO orders.

For instructions on delivery to BFPO addresses, click here

DESTINATION	DELIVERY SERVICE	PRICE (GB POUNDS)	NOTES	NOTES	NOTES
UK / BFPO	1st Class Recorded Delivery	FREE	2-3 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Proof of Delivery service. Insured if lost/damaged in transit - excludes jewellery	Signature required - can be delivered to your place of work
UK / BFPO	Express Delivery (Royal Mail 'Special Delivery') - Free on orders over £100.00	£6.95	Guaranteed next working day if ordered by 2pm - except BFPO (excl weekends, postal strikes, bank holidays and public holidays).	Track & trace service. Insured if lost/damaged in transit	Signature required - can be delivered to your place of work
UK	Saturday Special Delivery	£8.95	Posted on Fridays for guaranteed delivery on Saturday (excl postal strikes, bank holidays and public holidays). Last ordering 2pm on a Friday for next day service, otherwise delivery will be the following Saturday (i.e. a week later)	Track & trace service. Insured if lost/damaged in transit	Signature required
UK [excl Channel Islands/BFPO]	Courier	£12.50	2 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Full online tracking. Insured up to £150 if lost/damaged in transit	Signature required - can be delivered to your place of work
EU & Europe	International Signed For Air Mail Delivery	£7.95	3-5 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Tracked within the UK only. Insured if lost/damaged in transit	Signature required - can be delivered to your place of work
EU & Europe [incl Channel Islands]	Courier	£45.00	From 3 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Full online tracking for major destinations. Insured up to £150 if lost/damaged in transit	Signature required - can be delivered to your place of work
EU only [Not rest of Europe]	Air Mail Not Insured	£3.95	3-5 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Not Insured. Sent at customer's own risk - not traceable nor insured if lost/damaged in transit	No signature required
USA & Canada	Airsure Air Mail Delivery	£8.95	3-5 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Tracked within the UK only. Insured if lost/damaged in transit	No signature required
USA & Canada	Courier	£50.00	From 3 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Full online tracking for major destinations. Insured up to £150 if lost/damaged in transit	Signature required - can be delivered to your place of work
Rest of the World	International Signed For Air Mail Delivery	£8.95	5-7 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Tracked within the UK only. Insured if lost/damaged in transit	Signature required - can be delivered to your place of work
Rest of the World	Courier	£65.00	From 3 working days, depending on destination. Order by 2pm and goods usually posted same working day.	Full online tracking for major destinations. Insured up to £150 if lost/damaged in transit	Signature required - can be delivered to your place of work

Non-Delivery
If Signed For Delivery items cannot be delivered to the customer, are not collected from their local post office and therefore returned to us, the items will be returned into stock and a refund will be given less delivery. In these circumstances if the customer requires re-delivery they should re-order the items.

Items sent by ''Air Mail Not Insured' [EU only] are at the customer's own risk - Astral Aspects is not liable for loss, damage or theft in transit. Refunds cannot be given nor replacement items sent in these circumstances. Therefore we strongly recommend that customers use a 'Signed For' delivery, which is the default option at the checkout.

For the convenience of non-UK customers, we have added a 'currency converter' link at the bottom of each page to help you convert GB Pounds Sterling into your own currency.


Delivery Times
All orders are acknowledged by e-mail. The link to your online report will be e-mailed within 3-5 working days of receipt of order, once payment has cleared. Orders placed before 2pm Monday-Friday (excluding holidays, public holidays and bank holidays) are usually dispatched the same day, except for Special Order items, marked 'usually dispatched within 2-3 working days'. If there is a delay greater than this we will email you to let you know. In all cases, your card will be debited when your order is processed so that the items can be reserved for you. Once your parcel is in the possession of Royal Mail or an international courier, Astral Aspects cannot be held responsible for delivery delays.


Destinations Not Supported
Given the continued high level of attempted fraudulent orders from Nigeria, we are unable to accept orders to or from that country.