Christmas 2009 Returns Policy

If you are purchasing an item as a Christmas present for someone else, it may be returned to us for exchange for another item of equivalent value or a credit note, under the following terms:

• You must contact us, by email, by Wednesday 6th January 2010 to request a return and exchange or credit note
• You will be given a returns code which should be included with the returned item/s along with the Sales Receipt as proof of purchase
• The item/s must be returned to us by Friday 15th January 2010, unused and unworn and in the original packaging
• Please note that if items are returned, any free gifts you have received must also be returned or you will not receive an exchange.
• If item/s are damaged on their return to us due to the original packaging not being used, an exchange cannot be made
• All returned items must be sent by a registered/recorded method
• Items which are cellophane shrink-wrapped will only be exchanged if the cellophane wrapping is intact once returned. If the cellophane shrink-wrapping has been torn or removed, the item will be sent back to the customer and no exchange entertained
• Tarot Readings, Tarot Spells, Earrings, Clearance/Sale/Seconds and Special Order items (i.e. all items marked 'Special order' and beginning with the code 'SPO_') are excluded from this Christmas Returns Policy